The Support program is designed to address the needs of our customers who require
- support for their internal IT operations
- training, and
- best practices advice on using the Kubisys appliance as applied to specific scenarios in a IT environment
Key Support Features Are:
- 9x5 EST
- Email and web-based support
- Unlimited support incidents
- Product updates
- Named support contacts
- Defined response-time objectives
- Defined issue-escalation process
Email support: support@kubisys.com
Telephone support: +1-973-513-9350
